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At Open Heart Lines, we transform your photos into unique line art. Each piece is handcrafted and includes unlimited revisions to ensure you’re completely satisfied.
Here’s the process: After you make a purchase, you’ll get an email with your artwork within 2 to 4 days. You can approve it or ask for changes until it’s perfect. Once you’re happy with it, we will produce and ship your product.
1-Order Placement: Once you’ve placed your order, our designers spring into action.
2-Art Preview (2-4 days): After placing the order, our team will start to draw your design. You’ll receive an email to approve it or request unlimited revisions
3- Unlimited Revisions: We value your satisfaction. Feel free to request changes we offer unlimited revisions.
4- Production (1 to 3 days): Once your design is approved, we jump into production mode which takes 1 to 3 days
5- Final Steps & Shipping: Following production, your order is carefully prepared for shipping. For detailed delivery times, please refer to our Shipping Policy
Because our designs are handmade, we can’t provide previews before you place an order.
However, we do offer unlimited revisions and only ship your product once you approve it. This ensures you are completely happy with the final piece.
If you need help choosing the best photo, feel free to contact us at support@openheartlines.com.
1- Design Preview (2-4 days): Once you’ve placed your order, our designers spring into action. Within 2-4 days, you’ll receive an email showcasing your design. Take your time to review it.
2- Production (1-3 Business Days): Upon approval, we jump into production mode which takes 1 to 3 days.
3-Shipping (6-8 Business Days): With production complete, your product is packaged securely and shipped. Typically, shipping takes 6 to 8 business days, ensuring safe delivery to your doorstep.
For comprehensive delivery times and further details, please refer to our Shipping Policy.
To make sure you’re completely happy with your design before it ships, we offer unlimited revisions.
You can give us as much feedback as you want, and we’ll keep making changes until it matches your vision perfectly.
No, we handle all the design work! Our talented team has experience creating art of couples, families, pets, artistic tattoos, and landscapes.
If you have a special request, just contact us at support@openheartlines.com and we’ll take care of it.
If you need help picking the right photo, we’re here for you! Just email us at support@openhertlines.com, and we’ll guide you to find the perfect one!
Certainly! We have the ability to take a photo from each member and merge them into a single design.
Please reach out to us via email at support@openhertlines.com, and we’ll assist you in selecting the most suitable photos.
Please understand that because our products are customized just for you, we cannot cancel orders once they are placed.
For further details, please check out our Refund Policy.
If you don’t see any emails from us within 2-4 days of your purchase, please first check your spam folder. If you still can’t find anything there, please contact us at support@openhertlines.com. It’s possible there was a problem delivering the email or a mistake in your email address during checkout. We’re here to help sort it out!
We’re sorry, but we don’t. Right now, we send our products to customers in the United States, Canada, and Australia.
You can contact us at support@openhertlines.com, and we’ll ensure our marketing team responds to you promptly.
Our payments are processed in United States Dollar.